📄️ xOps BC1: Sovereign AI Command Centre
Amazon Working Backwards PR/FAQ — $180/mo sovereign AI replacing $2k/mo SaaS for ANZ regulated industries
📄️ Cost Optimization Tier Classification
Reusable 3-tier classification methodology for prioritising cloud cost optimisation scenarios by implementation effort and impact
📄️ BC2: Modern ITSM Operating Model
Amazon Working Backwards PR/FAQ — Labels-only ITSM modernization: 4 execution paths, agent-assisted classification, zero new custom fields, intake-to-closure in one pipeline
📄️ ROI Calculation Template
Reusable ROI calculation structure for building business cases — framework only, no pre-filled numbers