The CMDB-to-CSDM Gap: Why Most IT Inventories Never Deliver Business Intelligence
· 4 min read
"You cannot manage what you cannot see." — across 67 AWS accounts, most teams see 3.
One operations manager cannot manually log into 50+ AWS accounts to check resources, costs, and security findings. Manual discovery takes hours, misses resources (proven in real incidents), and produces no audit trail. This is the daily reality for ANZ regulated industries — FSI, Energy, Telecom, Aviation — where APRA CPS 234 requires a complete asset register and SOC2 CC6/CC7 demands evidence of timely remediation.
"What gets measured gets managed." — Peter Drucker
DORA metrics (Deploy Frequency, Lead Time, Change Failure Rate, MTTR) were designed for traditional DevOps teams. In 2026, with AI agents doing 80% of code generation, they matter more, not less.